Premium Emergency Roadside Service

Enjoy a worry free driving experience and remove the stress of motoring when you take Hertz Premium Emergency Roadside Service. Our service covers the recovery and call out cost incurred for flat batteries, lost keys or keys locked inside the car.

If you accidently run out of fuel or put the wrong type of fuel into your car, Premium Emergency Roadside Service is there for you. Meaning we have you covered, providing you with total peace of mind whilst enjoying your rental.*

Flat Battery

We will come out to your location and help get your battery started. If we are unable to get you going, our recovery partner will take you and your car to the closest available Hertz location and get you back on the road.**

Lost Keys/Locked in Car:

In the event that you lose your keys or lock them in the car and we are unable to get you on your way, our recovery partner will take you and your car to the closest available Hertz location and get you back on the road.***

Contamination of Fuel

Lets be honest, mistakes happen, but don't worry, we will take the existing fuel out and get you back on the road in no time.****

Out of Fuel

If you should accidently run out of fuel, we will come out to your location and provide you enough fuel to get to the nearest filling station. *****

The cost of Premum Emergency Roadside Service (PERS) is £3.00 per day. Please ask in branch for more details.

Terms and conditions apply.

Terms and conditions

*This service can only be used by the named renter and authorised additional driver's. Additional charges may apply subject to Hertz rental terms and conditions.

**If a roadside technician is unable to perform a jump start- charges may apply for a new replacement battery and fitting (charged only if deemed customer fault. i.e lights left on etc).

***Charges apply for any or all replacement keys. Charges apply in cases where roadside technician cannot gain effective entry without causing damage to the car.

**** If the car has been started after refuelling the full damage charges apply. Responsibility for refuelling once the drain is complete is solely down to the renter. Fuel will be charged at the current Hertz refulling service rate.

***** There will be a charge for the fuel put into the vehicle which will be sufficient to drive to the nearest filling station. Fuel will be charged at the current Hertz refuelling service rate.